Claims Clerk [United States]


 
About Us:
Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.
Responsibilities:

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JOB DESCRIPTION: CLAIMS SUPPORT CLERK
Employment Status: Full Time
Job Locations: Santa Ana, CA

PRIMARY RESPONSIBILITIES
  • Provide Adjuster support to ensure efficiency and effectiveness
  • Maintain dispatch logs
  • Distribute Mail to the assigned adjuster
  • Review all faxes, placed on a shared drive, note in PTS, and forward to handling adjuster
  • Assist on creating acknowledgment letters
  • Sending out Certified – Mail and noting on system
  • Assist company to create a paperless environment
  • Mail- out checks to correct address
  • Drafting and mailing Letters of Experience
  • Invoice billing

Qualifications:
KNOWLEDGE AND SKILL REQUIREMENTS
  • High School Diploma Required
  • Proof of driver's license
  • Self-starter with good analytical and problem solving skills
  • Excellent communication skills both oral and written
  • Computer skills (Word/ Excel )

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